background

ServEX

Reimagining Service with IoT intelligence — predictive, contextual, and designed to drive higher uptime and strengthen OEM–customer trust.

ServEX illustration

ServEX

ServEx enables OEMs and device manufacturers unlock real-time equipment data, perform remote diagnostics, predictive & contextual Service Intelligence - driving higher uptime, lower costs, and enhanced customer experience.

  • Realtime connected devices

  • Device Health Monitoring

  • Anomaly detection & Predictive Signals

  • Work Order Automation with health loggers

  • Service Management

  • Service Intelligence suite

  • OEM Intelligence

  • Client view

ServEX

Current Service Ecosystem Challenges

key icon

Lack of visibility into deployed devices.

key icon

only reactive and not intel driven proactive service

key icon

Service request raised/closed manually

key icon

Lack of contectual info about the device/issue

key icon

Low first-time fix rates.

key icon

Higher MTTR

key icon

Inefficient service cycles & repeated field visits.

key icon

High cost of downtime and maintenance.

Servex Diagram

How It Works

Device send health indicators to ServEX.

Feature 1

ServEX analyzes and flags anomalies.

Feature 2

Automated service request to experts with device 360 info.

Feature 3

Troubleshooting /RCA/Fix

Feature 4

Higher uptime, lower MTTR and enhanced CSI

background

Why Servex

01

Built for OEMs closes the loop between device & service.

02

Predictive & Preventive, not just reactive.

03

Full 360 contextual intelligence.

04

Seamless integration with FSM & CRM platforms

Values

  • Increase First-Time Fix Rates by up to 40%

  • Reduce Field Visits and Service Costs by 30-40%

  • Improve Device Uptime & Customer Satisfaction

  • Create an OEM-to-Device communication channel

  • Faster RCA & prevention of recurring issues

  • Increase Service efficiency

  • Happier Clients

Values
Background Image

Ready to transform Your Intelligence

FAQ's

Wheelson Logo

Wheelsons a Next-Gen, category-defining engineering solutions scaleup that is redefining core engineering solutions in the Intelligent Mobility and IoT space.

© 2026 Wheelson Technologies

Our Services

Explore

Contact

mail

India | Dubai | Sweden

mailmailmail